About us
Welcome to Safaricom Two Rivers
At Safaricom Two Rivers, we are committed to connecting people through genuine technology, trusted service, and exceptional customer experiences. Conveniently located at Two Rivers Mall, Nairobi, we are proud to serve as an authorized Safaricom dealer and a trusted destination for smartphones, accessories, connectivity solutions, and digital services.
Whether you're upgrading to the latest smartphone, activating an eSIM, replacing your SIM card, purchasing mobile accessories, or looking for reliable home and business connectivity solutions, our knowledgeable team is here to help you make the right choice.
Our Mission
To provide every customer with genuine technology products, professional advice, and reliable telecommunications services that enhance everyday life while delivering outstanding value and customer satisfaction.
Our Vision
To become Kenya's most trusted destination for mobile technology, consumer electronics, and digital connectivity by delivering innovative products, exceptional service, and long-term customer relationships.
What We Offer
We provide a carefully selected range of genuine products and services, including:
- Smartphones from leading global brands
- Tablets and laptops
- Smartwatches and wearable technology
- Routers and home internet devices
- Chargers, power banks, cables, and accessories
- Bluetooth speakers and wireless earbuds
- Gaming accessories
- Phone protection solutions including cases and screen protectors
- Official Safaricom services such as eSIM activation, SIM replacement, SIM registration, and connectivity support
Every product we offer is sourced from trusted suppliers to ensure authenticity, quality, and manufacturer-backed warranty where applicable.
Why Customers Choose Us
Customers across Kenya continue to choose Safaricom Two Rivers because we offer:
- Genuine products from trusted brands
- Professional and friendly customer service
- Expert product recommendations
- Secure online shopping
- Convenient M-PESA payment options
- Nationwide delivery
- Competitive pricing
- Reliable after-sales support
- Fast response through phone, email, and WhatsApp
Our goal is not simply to sell devices—we help customers choose technology that fits their lifestyle, budget, and business needs.
Supporting Individuals and Businesses
We proudly serve a diverse range of customers, including:
- Individuals and families
- Students
- Professionals
- Small and medium-sized businesses
- Corporate organizations
- Government institutions
- Schools and universities
- Non-governmental organizations (NGOs)
Whether you need a single smartphone or a bulk order for your organization, we are committed to providing dependable products and personalized service.
Customer-First Approach
Everything we do is guided by our commitment to customer satisfaction. From helping you select the right device to assisting with setup, data transfer, connectivity, and ongoing support, we strive to make every interaction simple, transparent, and enjoyable.
We believe technology should empower people, and our team is dedicated to helping every customer get the most from their devices.
Shop with Confidence
When you shop with Safaricom Two Rivers, you're choosing a trusted partner that values authenticity, reliability, and long-term relationships. Whether you visit our store or order online, you can expect genuine products, professional guidance, and dependable service every step of the way.
Thank you for choosing Safaricom Two Rivers. We look forward to helping you stay connected with the latest technology and official Safaricom solutions.
Our Core Values
- Integrity – We operate with honesty, transparency, and professionalism.
- Customer Focus – Every decision begins with our customers' needs.
- Quality – We offer genuine products from trusted brands.
- Innovation – We embrace new technology to deliver better experiences.
- Reliability – We stand behind our products and services with dependable support.
- Excellence – We continuously strive to exceed customer expectations.
Together, these values guide our commitment to delivering technology solutions that keep Kenya connected.